Privacy Policy

A legal disclaimer

At Twelve Grapes Wine Bar, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us online.
 

1. What We Collect
We may collect the following types of information:

• Name, email address, and phone number (e.g., when you place an order or contact us)

• Payment information (securely processed by trusted third-party providers)

• Information about your visit (like your browser type or pages visited, via cookies or analytics tools)
   

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders

• Contact you about your order or reservation

• Send occasional updates or marketing emails (only if you opt in)

• Improve our website and customer experience
   

3. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data with trusted third-party services (like Wix, Stripe, or email tools) to operate our website or fulfill services, but only as necessary.
 

4. Cookies & Tracking
Our website may use cookies to understand how visitors interact with our site. This helps us improve performance and tailor content. You can disable cookies in your browser settings if you prefer.
 

5. Your Choices
You can opt out of marketing emails at any time by clicking "unsubscribe" at the bottom of any message. You may request to access, update, or delete your personal data by contacting us directly.
 

6. How We Protect Your Information
We use secure platforms (like Wix and trusted payment processors) to keep your information safe. Your payment info is encrypted and never stored directly on our site.
 

7. Children’s Privacy
Our website is intended for individuals 21 and older. We do not knowingly collect personal information from children.
 

8. Updates to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted here with an updated date.
 

9. Contact Us
If you have any questions about this policy or how your information is used, please contact us.